Privacy Policy

SMSee consists of web site, web application, mobile application and set of APIs with all present and future features and are individually and collectively referred to as the "SMSee service" in the rest of this document.

By using SMSee service you agree to abide by the following Privacy Policy.

SMSee services was created with privacy and security in mind. Our goal is to show that moving to cloud does not mean compromising on privacy. Our business model is not based on selling your data in any form. Having said that, we take your privacy very seriously and this page was created to clearly summarizes our privacy policy.

Data Transmission

All data exchanged between SMSee and your devices is encrypted. SMSee web site, web app, mobile app and APIs use only HTTPS.

Data Collection And Storage

SMSee service collects minimum information in order to function properly and provide you with best service. You are offered with additional capability to encrypt all your sensitive data by using secret key. Data is encrypted using secret key before it is transmitted from your devices to SMSee servers. If you choose to use this additional level of security all your sensitive data will be also stored in encrypted form on our servers so no one (including us) can read it. Secret keys used for encryption are stored only locally on your devices (phones and web browsers).

Following table gives detailed information what data is transfered between your devices and SMSee servers, if it is additionally encrypted with your secret key and how it is stored on SMSee servers:

Domain Data in encrypted form* Data in plain text form Stored on servers
Messages message type (sms/mms), direction (sent/received), address (sender/recipient), content, status (sent/delivered) message id, conversation id, date/time (sent/received), read status (read/unread) Yes
Contacts name, phone numbers, labels (home/work/...), contact photo contact id Yes
Call records number, type (incoming/outgoing/missed), duration call record id Yes
Notifications notification id, content, application id, application icon - No
Battery percentage, status, plugged, temperature, voltage, technology - No
Incoming calls number, status (ringing/idle) - No
Devices - android device id, device name, your preferences/settings Yes
Account - google account id, email address Yes
Log files - date/time, IP address, action, device id Yes

* If you have decided to not use secret key then all your data will be stored in plain text form.

Your data might be stored locally on your computer in your browser's cache in plain/readable form. Anyone with the access to your computer might be able to see your messages, contacts and other data.

Data Retention

If you decide to delete your SMSee account then all your data will be permanently deleted. Active account will have data retained based on user's preferences. Due to technical reasons, if you delete message, contact or call record on your phone associated data will still be kept on the servers until it expires (based on your preferences) or you perform manual data sync on your phone. Your data might be retained in backups for up to 14 days.

Data Use And Disclosure

We do NOT do any analysis on the limited amount of your data that we store in unencrypted form (see table above). We will NOT share your data with third party unless we believe it is necessary to comply with law, regulation or legal request. In case of a bankruptcy, merger, acquisition (in part or in whole) your information provided to us may be transferred as part of that transaction.

Data Security And Protection

We are taking reasonable technical and organizational measures to protect your data against loss, misuse and unlawful access. However, we cannot guarantee that due to technical error such events will not happen.

Your secret key is stored locally on your computer, mobile phone and other devices. Anyone with the access to these devices will be able to retrieve it and decrypt your data.

If you have decided to not use secret key then all your data will be stored in plain text form.

Third Party Services

SMSee uses Google Analytics to improve our services both on web site and mobile app. Third party services may collect information sent by your Internet browser such as "cookies" or your IP request. Google's use of this data is governed by the Google Analytics Terms of Service and Privacy Policy.

Modifications to Privacy Policy

SMSee reserves the right to periodically review and change this policy which will be posted on SMSee web site at least 14 days prior to changes being active. Please revisit this page regularly and if you do not agree to the Terms And Conditions or the Privacy Policy you are obliged to delete your account and stop using SMSee services in whole. Continued use of the SMSee services after such changes shall constitute your consent to such changes.

Applicable Law

This Agreement shall be governed in all respects by the substantive laws of Serbia. Any controversy, claim, or dispute arising out of or relating to the Agreement shall be subject to the jurisdiction of the competent courts of Serbia.

Contact us
If you need help or just want to tell us how you like SMSee, contact us at feedback@smsee.net.
 
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